General

Which user languages are supported?

Currently, Hancom Office Online can show the menus and user interface in 13 languages.

#

Language Code

Language

1

en_US

English (U.S.)

2

ko_KR

Korean

3

fr_FR

French

4

de_DE

German

5

es_ES

Spanish

6

pt_BR

Portuguese (Brazil)

7

it_IT

Italian

8

ru_RU

Russian

9

zh_CN

Chinese (Simplified)

10

zh_TW

Chinese (Traditional)

11

ja_JP

Japanese

12

nl_NL

Dutch

13

es_US

Spanish (U.S.)

Which browsers and operating systems are supported?

The browsers supported currently are shown in the table below.

 

Chrome

Edge, IE

Firefox

Safari

Windows

latest

latest Edge, IE11

latest

N/A

Mac

latest

N/A

latest

latest

 

How often will my content be saved automatically to my WorkDocs storage?

As long as you are connected to the internet, your document content will be saved automatically to your WorkDocs storage at the set time intervals shown below.

 Hancom 

Word Online

Cell Online

Show Online

Time

every 30 sec.

every 120 sec.

every 60 sec.

Do I need to be connected online to use Hancom Office Online?

Yes, you will need to be connected to the internet to open and edit documents.

What happens to my document if my browser crashes?

While you are online, your content is being autosaved continuously at set intervals (every 30 seconds for Word, every 120 seconds for Cell and every 60 seconds for Show). You can resume editing once you reload the document again.

Is there any way to restore my document if my computer or browser crashes?

While you are online, your content is being autosaved continuously at set intervals (every 30 seconds for Word, every 120 seconds for Cell and every 60 seconds for Show). You can resume editing once you reload the document again.

Can I use Hancom Office Online on my mobile browser?

Due to inherent limitations of mobile browsers, Hancom Office Online isn’t supported.

How long will it be before my editor times out due to inactivity?

If there is no active edit for 2 hours after opening a document in Hancom Office Online, then the edit session will timeout and you will need to refresh the page to continue editing again.

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